following a delayed flight away from Detroit for the reason that there wasn’t a functioning PA method( which we were informed was FAA mandatory). We reloaded on exactly the same airplane and flew to Dallas above two hours later on. ( the flight attendants had to stroll the ailes to speak). our flight was to leave at 600am. we finally left at 1145am. Upon arriving in Dallas we have been rushed to our future gate for Denver. Upon arriving in Denver late afternoon, we had no baggage. We were advised It could be on one of the future three flights from Dallas.
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We have been Repeated flyer prospects for over 30 several years, and one of several attractions for us to continue with the services tend to be the perks you offer to us and The nice service We have now constantly experienced in so many excursions with AA. On Jan 29 2015, I referred to as AA en Español to make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with each of the paper do the job and I did purchase all the additional expenditures with my Metropolis Charge card foe my husband and myself and Ana Maria informed me which i will acquire confirmation on my e mail, and gave me in excess of the phone our two locator documents. Well, right now when I known as once again because we did not get the data on my electronic mail, we ended up informed to our shock that only my spouse experienced reservation and there was nothing on record for myself!
Be sure to Notice, [American Airlines does reserve the appropriate to request start information for travellers underneath the age of two years].
Previous month, I traveled on American Airways from Portland, Maine to Washington, DC. I can’t inform you sufficient about the excellent service I obtained. I requested a wheelchair for equally airports as well as chair and attendants were being appropriate there and went over and past the decision to obligation.
What do you concentrate on the report? You should share your sights with us and share the publish with your folks.
What I would like to request from American Airlines is is it possible to guys remember to waive this price for us. I am aware I termed in these days and compensated the several, but should you fellas can remember to help us out, that may signify a good deal for our loved ones In this particular getaway.
I flew to Ireland on nine/15/fifteen and returned on 9/25/15. This was my to start with Intercontinental flight and my initially time to fly in a few years. The staff ended up wonderful as well as foodstuff was great. Comfort on how in excess of was Okay as I had an aisle seat but was in the middle of 5 seats to the return flight and the individual’s chair in front of me was every one of the way back (appeared a bit further back again than some) and I used to be unable to observe flicks as it absolutely was way too close and will rarely set my tray right down to eat. When returning, I held anticipating my bag and it just wasn’t there so went to your counter and check with.
I attempted to utilize a $five hundred journey voucher for the new flight and I was not able to site here do this as American Airways refused to simply accept the voucher. You should convey to vacationers to help keep their seats rather than be scammed by these fictitious vouchers that AA presents for travelers to give up their seats.
on oct,21 I used to be returning property from dallas tx to Greensboro n.c. on fligt aa3071 though on my assigned seat a cockaroach was while in the front seat in front of me the individual sitting next to me saw it to we called the fligt atendent and wouldn't appear untell a number of calls for her focus the brot a man to return Examine an just reported its Alright and left we needed to experience all the way property wondering the place that cockaroach was and were did it go it was a very discusting excursion but had to take it back household .
I'd some exceptionally constructive information to give them to stay away from this Down the road, but was not able to determine contact with them.
I also prefer to comment on the wonderful service AA presents on the handicapped. I am 84 yrs outdated and now need wheelchair assistance to receive all over during the airports. I had been shocked and delighted within the aid I received, in addition to within the attitudes from the individuals that assisted me With all the wheelchair support, and in addition the motorists from the handicap carts in Charlotte airport. They have been all so helpful and very pleasant in addition.
Talking by having an American Airlines representative can be a problem. Did you go throughout the identical stress or was you expertise much better that most. Share your ideas with us.
I recognize you're undergoing a merger plus some workforce can be a lot less than thrilled, but this Perspective really should not be obvious in your shoppers who are only calling to obtain some help.